If you once relied on Twitter as your main source for MTA updates, you’ll now have to look elsewhere.
After more than a decade of tweeting live updates, the MTA has decided to stop posting live updates via Twitter.
Elon Musk reportedly asked the MTA for $50,000/month to continue accessing the platform’s API (application programming interfaces), wrote Fortune. In response, “The MTA has terminated posting service information to Twitter, effective immediately, as the reliability of the platform can no longer be guaranteed,” they announced in a statement.
According to a recent press release, the MTA’s access to its Twitter account through API was “involuntarily interrupted” on both April 14 and April 27.
“The MTA does not pay tech platforms to publish service information and has built redundant tools that provide service alerts in real time,” the company explained in a statement.
Users will still be able to tweet at all of the MTA accounts for a response with inquiries and requests, as the accounts will remain active.
However, commuters will have to rely on the MYmta & TrainTime apps or sign up for email and text alerts. Additional ways to contact the MTA is via Whatsapp.
“We know this is a big change. But we’re still here for you, 24/7, and our goal remains the same: to provide the most accurate, up-to-the-minute information possible so you can have a smooth and safe ride. Thanks for riding with us,” assured the MTA in a statement.